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How to Transfer Website Ownership on Wix Studio: A Simple, Up-to-Date Guide

  • Writer: Andrea Sala
    Andrea Sala
  • 7 days ago
  • 3 min read

Updated: 3 days ago


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Transferring the ownership of a website built with Wix Studio is essential when changing agencies, switching webmaster, or taking full control of your online project.Many users discover too late that being able to edit a site does not mean being its actual owner — especially when the website was originally created by an agency that kept the Owner role. This can result in management limitations, billing issues, and restricted access to important settings.


In this guide, you’ll learn exactly how ownership works on Wix and how to properly transfer a site to another account safely and efficiently.


Why It’s Important to Transfer Your Website’s Ownership

Being listed as an Editor or Client on a Wix site is not enough.Only the Owner can:

  • manage premium plans and subscriptions

  • connect or transfer domains

  • add or remove collaborators

  • access full security settings

  • transfer the website to another account

If an agency keeps ownership, you’ll depend on them for every structural change.


Who Can Transfer a Website on Wix Studio?

Only the current Owner of the website can initiate the transfer.

If an agency built the site and added you merely as a client, editor, or collaborator, you cannot transfer the site yourself.The transfer must be started by the agency or whoever currently holds the Owner role.


How to Transfer Ownership on Wix Studio (Official Procedure)

Here are the steps that the current Owner must follow:


1. Log in to the Wix account that owns the site

2. Open the site’s Dashboard

3. Go to Settings → Transfer Site

4. Enter the email address of the new owner

This must be the email of the Wix account receiving ownership.

5. Choose what to transfer

The current owner can select between:

  • Website only

  • Website + Premium Plan

  • Website + Premium + Domain + Billing

6. Confirm and send the transfer request

7. The new owner accepts via email

After the acceptance, the website is permanently moved to the new account.


Items That Do NOT Transfer Automatically

A few elements may require separate steps:

  • domains purchased or managed by the agency

  • email services (Google Workspace / Microsoft 365)

  • billing information and payment methods

  • premium apps linked to the agency’s account

  • media files uploaded directly to the agency’s Media Library

A web designer can help you check these details before proceeding.


Common Issues and Solutions

The agency refuses to transfer ownership

Unfortunately, this happens often. In such cases, you have three options:

  1. Ask to be added as Co-OwnerYou gain almost full access, but you’re not the legal owner.

  2. Rebuild the site on a new accountSometimes this is faster and more flexible than dealing with restrictions.

  3. Have the client request ownership formallyLegally, the brand owner has the right to control their own website.


What Happens After the Transfer

Once you receive the website, you can:

  • add your web designer or collaborators

  • manage all subscriptions and domain settings

  • modify any part of the project freely

  • optimize performance and SEO without limitations

You finally have full control over your digital presence.


Conclusion

Transferring ownership of a website on Wix Studio is essential if you want complete control, flexibility, and independence from third parties.The process is simple but must be initiated by the current owner — typically the agency that originally created the site.

If you need help checking account roles, coordinating the transfer with your previous agency, or managing the website afterward, I can assist you from start to finish.

 
 
 

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